Gift FinderBuySellvShopsCars

Home  »  Community  »  Forum  »  Topic 375265
Go Back to Forum Go to the last post
Watch this thread
Search Forum
Posted by fashionistahills on 04-Nov-2009 10:15 Report
How to find out if a seller has posted an item
Hi, I paid for an item 2 weeks ago via PP, & I am trying to find out if the seller has sent the item yet. I have checked my items won section, & the box is not ticked to show the item has been sent. I just don't want to be too hasty or sound rude by emailing the seller to ask, as they may have sent already & not ticked the box. Is this the only way to tell if an item has been posted? And how long would you wait before emailing the seller? Thanks
 
Replied by cosmeticsseller on 04-Nov-2009 10:18 (Ref 1972197) Report
i would email,2 weeks is a long time to wait.Just send a polite email saying, confirming if item xxx won on date x was posted,as it hasnt been recieved. If you dont hear back, i would exchange details, and also contact PP!
Replied by pisces3377 on 04-Nov-2009 10:18 (Ref 1972198) Report

If they haven't ticked the box saying they have sent it then ask them.

I would have asked after 7 working days as they may have forgotten it.

Did they notify you when they got your payment?


Replied by skintec on 04-Nov-2009 10:20 (Ref 1972203) Report
I dont think its rude to ask, you need to know and they need to know, just incase the item is lost and then the seller can try to locate by contacting Auspost.
skin
Replied by goldswan-lake on 04-Nov-2009 10:21 (Ref 1972205) Report
You should feel free to email the seller at any time.  I'm surprised they hav'nt contacted you as to what's happening, or not happening. 
Replied by no-more-shoppin on 04-Nov-2009 10:22 (Ref 1972207) Report
Personally I think its rude that the seller cant tick a box and let you know its been posted nor do they answer your messages when you ask. Just my personal experience of late.
Replied by samboogem on 04-Nov-2009 10:23 (Ref 1972208) Report
Re " I just don't want to be too hasty or sound rude by emailing the seller to ask"
If you don't ask, the seller may presume you have received, so if it lost it may be too late to find it.Hasty & rude you are not. Contact the seller ASAP.
Replied by marian-48 on 04-Nov-2009 10:24 (Ref 1972209) Report
Definately email & ask. If its coming from WA orSA ,and as you are in Qld, it could delay the postage, but you should still be notified when its posted, just common courtesy. Marian
Replied by fashionistahills on 04-Nov-2009 11:52 (Ref 1972329) Report
Thanks for your replies. I thought it may take a while longer because of the state it's being posted from, but not this long :)  I'll just send a polite email as suggested to find out if it's been posted. Thanks again :-)
Replied by flowerflair on 04-Nov-2009 11:52 (Ref 1972328) Report
Perhaps your PP payment went through as an echeque which takes 5-10 days to clear, so that could be the reason for the delay.
Definately ask the seller.
FF
Replied by pjsaid on 04-Nov-2009 11:58 (Ref 1972335) Report
Wow! fashion you are a very patient buyer, if I took two days to post an item I feel like I've taken too long.
Replied by throughthelookingglass on 05-Nov-2009 10:54 (Ref 1973496) Report
I just checked to see that it wasn't me that Fashionistahills was talking about. I did check the sent box, but posted quite late (for me) due to Cup Day PO closure. cheers, TTLG
Replied by fashionistahills on 05-Nov-2009 12:46 (Ref 1973587) Report
Hi ttlg, it wasn't you :)  All good though, I held off messaging the seller as I wanted to just wait another day... & it has just arrived a short time ago..... YaY.. so I am glad that I held off messaging :)  Yes, I am a very patient buyer, I don't normally worry about stuff like that, but just thought 2 weeks was a bit long when I paid via PP instant tsfr. But all good in the end, got my items in perfect condition, postage was not overcharged, & I am one happy buyer! 8-)
Replied by job39 on 05-Nov-2009 13:16 (Ref 1973612) Report
Hi,

I am glad you got your item.

It amazes me how many sellers don't use the system - tick the sent box in the invoices and use the tick box down the bottom of the page which automatically sends the buyer the email saying item sent when updating the page.

Saves all the time/hassle (whichever way you see it) of sending messages and keeps the buyer in the loop and not wondering what's happening.

Cheers
Jo

Go Back to Forum Back to top


 
 


Join OZtion   Announcements   Site Map   Help   About Us   User Agreement   Privacy Policy   Suggestion Box   Advertise   Contact OZtion
 
Network Sites: CarBuddy: Used Cars / New Cars | Sell Your Car | Research Cars | Car Forum
© Copyright 2009 OZtion Pty Ltd . All rights reserved. "OZtion", "It's Aussie for Auction" and the OZtion logo are trademarks of OZtion Pty Ltd. All other trademarks are the property of their respective owners. Use of this web site constitutes acceptance of the OZtion User Agreement and Privacy Policy. Last updated: 05/12/2009