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Posted by bulkbabe on 07-Nov-2009 19:30 Report
I require postage insurance.
This is not aimed at anyone but happens very often

Buyer requests PI on checkout (red writing) but has already paid especially paypal

I paid for it from my pocket lots & lots times but am no longer

i know you can reverse etc but can something be done about this system

c&d

i might just turn that section off altogether
 
Replied by tiny-stitches on 07-Nov-2009 19:37 (Ref 1976543) Report
Would it help/can you take your paypal address off of the checkout page so that they can't pay until they get your details on the invoice?
Replied by bulkbabe on 07-Nov-2009 19:39 (Ref 1976545) Report
no its convenient, but i mean when its ticked "I require PI" surely it should either add the extra in the invoice (this could be set in preferences by the seller) or tell them to contact seller first cannot proceed etc
c&d

ps then you dont get the symbol P paid & id rather have it auto paypal than manual
Replied by pisces3377 on 07-Nov-2009 19:40 (Ref 1976546) Report

Most definitely Tiny Stitches 


Replied by marian-48 on 07-Nov-2009 20:04 (Ref 1976574) Report
Can you add in BOLD PRINT to your TOS that REgistered is $2.80 extra? Otherwise maybe just send an invoice for $2.80 and put what its for, Marian 
Replied by ejholden on 07-Nov-2009 20:38 (Ref 1976646) Report

its convenient .... Then you just have to pay the price for convenience, don't you ....

HELP NEEDED - POSTAGE COSTS NOT BEING ADDED

Replied by nefer_sold on 07-Nov-2009 23:18 (Ref 1976860) Report
BB - the system does not know how much insurance will cost as it can't calculate that for you, cause as soon as the total goes over $100 PI increases.

You can turn off PP and add it as a payment option in the invoice - you do get the option to check the PP box with the new invoicing system as long as you have included your PP email addy in your seller preferences.  Then they can open and click the PP link like they always have been able to.

My buyers get no payment info off me till I send an invoice after they have completed checkout and requested extras.

I flatly refuse to pay out of my pocket for something extra a buyer requests - they want it they pay for it.  If I under quote on postage I pay.
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