BuySellvShopsCars

Home  »  Community  »  Forum  »  Topic 375958
Go Back to Forum Go to the last post
Watch this thread
Search Forum
Posted by klf1967 on 07-Nov-2009 22:43 Report
Re-Do Invoice- No.2
As I mentioned in my first thread about this, I have the new invoice
with all of my items combined.
But before this I received a message with the following for all the items I had won-

Your seller has informed OZtion that you have both reached a mutual
agreement to cancel the sale for the following item.

I would think that your seller thought she was Mutually Cancelling an invoice,
rather than the sale

I've never heard of a mutual agreement to cancel an invoice???
ej-
If you had clicked on checkout for one item, you would have found that all items purchased from the seller were included .... 

No, I went to go through check-out after I had won everything and found
that the first item I won wasn't listed on this invoice, so I bailed out.., to wait and
see if a new invoice was going to be sent.

**When I actually made the bid on the first item, the auction was ending in a matter of minutes..
After I made that bid I went to check out the sellers other items to see if I wanted anything else
and I did, so I placed a bid on another item.
As it was after 10pm, I realised I had to do some chores around the house,
but I came back on Oztion around 12.30am to have another look at this sellers items and
to my surprise, I noticed that the seller had already sent an invoice,,
So that's when I sent a message telling the seller I had placed another bid on something
else, I normally do inform the seller if I have placed more bids, but I wasn't given much of
a chance. But if the seller knew that I had won one of their items, they would have known
that I had placed a bid on another only minutes later.

I asked the seller if she wanted me to go ahead with the sale cancellations and now
it's seems I have confused her...

 
Replied by toddlers-to-teens on 07-Nov-2009 22:52 (Ref 1976826) Report
Why don't you just email her and give your phone number and ask her to call you so that you can sort it all out. I sometimes find it too hard to explain clearly just using emails etc.
Good luck
Jackie
Replied by klf1967 on 07-Nov-2009 22:55 (Ref 1976835) Report
But I don't know what to do now??
The seller didn't know how to combine the invoices
in the first place, until I told her..
But instead of canceling the invoices, she cancelled the sales !!!
Replied by pet-mad on 08-Nov-2009 00:37 (Ref 1976929) Report
If she is a new seller she just might not know her way around how to do things. Let her know you still want the items and that you have not finished your shopping yet; you will contact her when you have finished shopping so she can send the invoice.

She's probably made a mistake cancelling and doesn't know what to do about it now.

If the cancelation has to go through she can always relist it for you and then not be so trigger happy on the invoicing.



Replied by klf1967 on 08-Nov-2009 01:23 (Ref 1976939) Report
It's all cool now......
With the sale cancellation, I just clicked the -
NO, I'm going to pay (button)
The seller got a bit confused and hit cancel the sale
instead of cancelling the invoice...
Well at least the seller now knows how to combine
items for future invoicing....
Phew, glad it's all sorted now.... 
Replied by ejholden on 08-Nov-2009 02:43 (Ref 1976958) Report

 klf

Glad you got it sorted.

 I noticed that the seller had already sent an invoice,,

That is why one item wasn't on the list at checkout. 

It can be a little daunting for a new seller ... saying "click cancel" can lead to unexpected results  ...

Great that you have been able to help another seller learn how the system works ....

Go Back to Forum Back to top


 
 


Join OZtion   Announcements   Site Map   Help   About Us   User Agreement   Privacy Policy   Suggestion Box   Advertise   Contact OZtion
 
Network Sites: CarBuddy: Used Cars / New Cars | Sell Your Car | Research Cars | Car Forum
© Copyright 2009 OZtion Pty Ltd . All rights reserved. "OZtion", "It's Aussie for Auction" and the OZtion logo are trademarks of OZtion Pty Ltd. All other trademarks are the property of their respective owners. Use of this web site constitutes acceptance of the OZtion User Agreement and Privacy Policy. Last updated: 22/11/2009