Parcels shipped out by Lollyworld to Australian addresses will have online tracking and will require a signature by the addressee.
Please keep an eye out for your parcel or a pickup slip in the mail. A pick up slip is left if the delivery could not be left safely at your address and your parcel is awaiting you at your local Post Office. To pick up from the Post Office will require ID for proof of addressee.
Orders are shipped as soon as payment has been received. In the case of items being out of stock you will be contacted and advised of the shortfall. We can offer a similar product or refund the amount paid for the unavailable item.
If you have any questions we would love to help, you can contact us on (07) 3285 6559 or through the contact form on the website.

Please choose carefully as we cannot refund or accept returns for food products that differ in taste to your expectations.
If there is a problem with your order please contact us immediately to resolve the issue.

Pick up is also available from our Brisbane store at

We are a Registered Australian Business with an ABN and are GST registered.