What is Make An Offer?

If a seller chooses to accept offers and lists an item with a BuyNow price, the listing will display a Make An Offer button. Buyers can use Make An Offer to submit an offer price to a seller. Once an offer is submitted, the seller will be notified and they can either accept or decline the offer.

• Offers expire after 72 hours or when the listing ends, whichever comes first.
• The offer price does not include postage, buyers will need to check postage costs first.
• Buyers can increase their overall offer price (Offer Price * Qty), but cannot lower it.
• There is minimum offer threshold of 40% of the BuyNow price.
• If the seller accepts an offer, the buyer will instantly win the item.
• If the seller declines the offer, the buyer will be notified by email. The buyer can choose to increase the offer, once per item.
• If an item has offers from multiple buyers, the seller can choose which offer to accept. Other offers will be automatically declined.
• If an item with an offer is purchased using BuyNow or receives a bid, all offers will be declined.

Make An Offer for Buyers

If you want an item but don't want to pay the BuyNow price you can Make An Offer.

• Click the Make An Offer button on the item listing page.
• Enter an offer price you would like to pay and the quantity you desire (if more than 1). You can make 2 offers per item, so try to enter a price that is likely to be accepted by the seller and beat other offers. Minimum offer allowed is 40% of the BuyNow price. Note: Your offer does not include postage, please check the item description for postage costs.
• You can revise your offer price once. The new offer price has to have a higher overall offer total (Offer Price * Qty). You can revise it by using Make An Offer again on the item page, or from My Offers.
• Wait to see if the seller accepts or declines your offer, if they decline it you can increase the offer, if they accept it you will instantly win the item.

You can manage your offers in My OZtion > My Buying > My Offers.

Note:

• Offers cannot be withdrawn. Offers expire after 72 hours or when the listing ends, whichever comes first.
• If you make an offer and the item is later purchased using BuyNow or receives a bid, your offer will automatically be declined. You will be notified by email if this happens.
• If you make an offer on an item that is due to end in less than 72 hours, you and the seller will be notified of how many hours or minutes the offer is valid for. If the seller is unable to respond before the offer expires, you can make another offer if the item is relisted. Many items are Auto-Relisted, so it's worth checking, and making another offer.
  

Managing your offers in My Offers

• Viewing offers - Go to My OZtion > My Buying > My Offers to see a list of offers you have made. You can filter your offers by status (Accepted, Pending, Declined or Expired).
• Declined offers - Automatically declined offers show why it was declined, it may have been automatically declined if the item received a bid or was purchased using BuyNow.
• Updating an offer - You can update your offer price if the offer was declined by the seller or is still pending. Note, you can only make 2 offers per item.
• Removing an offer from your list - You can remove offers that have been accepted, declined or expired, but you cannot remove pending offers. Once you remove an offer it will no longer show in your My Offers and cannot be reinstated.

To have Make An Offer displayed on your listings all you need to do is include a BuyNow price (selling method is 'Auction with BuyNow' or 'BuyNow Only'). You need to list the item as an 'Auction with BuyNow' or 'BuyNow Only' listing to include a BuyNow price.

• Buyers can use Make An Offer to send you an offer.
• Offers expire after 72 hours or when the listing ends, whichever comes first. You can either accept or decline the offer.
• If you accept the offer the buyer will instantly win the item and be notified. Your OZtion sale fee will be calculated based on the offer price.
• If you decline the offer the buyer will be notified; they can increase the offer if they wish, once per item.

Note: If someone else places a bid or uses BuyNow to purchase the item, any offers on that item will be automatically declined.

You can manage your offers in My OZtion > My Selling > Pending Offers.

Disabling Make An Offer
If you prefer not to receive offers you can disable Make An Offer from within your selling preferences. Make An Offer is enabled by default.

Managing your offers in Pending Offers

• Viewing offers - Go to My OZtion > My Selling > Pending Offers to see pending offers you have received. Click View Details to see offers for that item. Note, if you decline an offer you will not be able to see it in pending offers unless the buyer makes another offer.
• Who made the offer - We don't show the buyer's username, instead we show the buyer name in the following format: Buyer# (Buyer1, Buyer2 and so on). You can use this information to determine if you have received offers on multiple items from the same buyer and use this to assess if you would accept the combined offer total, work out combined postage etc.
• Accepting an offer - Choose 'Accept Offer' from the action box next to the offer you want to accept. The buyer will instantly win the item and be notified by email.
• Declining an offer - Choose 'Decline Offer' from the action box next to the offer you want to decline. The buyer will be notified by email that the offer was declined. You also have the option of sharing with the buyer, an offer price you would be willing to accept.
• Block - You can block a buyer from sending you offers, this will decline all pending offers, prevent the buyer from sending you further offers and add the buyer to your Blocked Users List.