To ensure that your buying and selling experiences on OZtion are safe and successful, please take a few moments to read this page.

Safe Trading Guidelines
Follow the safe trading guidelines to help ensure a hassle free and safe trade on OZtion.

Safe Payment Methods
We recommend sellers and buyers use a safe payment method such as C.O.D, Credit Card or Credit Card via Paymate or PayPal. Learn about all payment methods

Advice for Buyers
Familiarise yourself with these tips before buying to ensure you're making an informed buying decision.

Advice for Sellers
Familiarise yourself with these tips to ensure you get the most out of selling.

Ratings
OZtion's Rating system provides members with an indication to how well a seller or buyer has performed in previous sales. Check the members Rating before making a purchase.

Problems with Buyers
If you're having problems with a buyer or cannot contact a buyer, read this topic.

Problems with Sellers
If you cannot contact a seller or are have any problems with a seller, read this topic.

Buyer Protection
If you do not receive the goods you paid for, there are several procedures and policies in place to help.

Buyer Shield
Buyer Shield is a buyer protection program that offers you protection of up to $400 when buying eligible goods on OZtion.

Other Problems
If you run into other problems you can contact our customer service team.