Becoming Phone Verified can greatly increase the confidence of other members dealing with you.

We will call you to verify your phone number.
To apply to become 'Phone Verified', please click here.

Phone Verification Problems

Why didn't I receive a phone call?

This can occur if your phone line was busy or congested. Also, ensure that you do not have any phone call screening services that may block our call; if you do have a call screening service or anonymous call blocking through your telephone provider, you may have to disable the service temporarily in order to receive our call.

If you are using a dial-up internet service, make sure you disconnect from the internet immediately after you click the call button. Also, choose the 'Call me in 2 mins' option, not the 'Call me now' option.

Make sure that the phone number we are trying to call is correct. Choose the correct State and Area Code and then enter your phone number without the area code or spaces.

The Phone Verification service is automated and will only call Australian land line phone numbers. It will not call VOIP, Internet or Mobile phone services.

Can I request another call?

The first attempt for Phone Verification is FREE, however, additional attempts will cost $1.00 each.

Click the following link to request another call, scroll to the bottom of the page and click the Request another call button. Click here