What is a spoof email?

Spoof emails (sometimes called phishing) and web sites associated with them attempt to steal the identity of members of popular web sites such as OZtion. The email pretends to be from a well known company. People who send spoof emails ask recipients to reply or fill in details on a web site with personal information - such as your credit card number or a username and password - to commit identity theft.

A common method is to send a spoof (fake) email asking the recipient to click a link and update or verify their account details.

You can protect yourself from spoof affecting you

Spoof emails and the spoof web sites associated with them use deceptive tactics to make them appear like they were sent from a popular web site. However, they contain content that reveals they are in fact fake. You can protect yourself by learning how to spot the misleading content.

Generic greetings - Many spoof emails will not include the recipients real name or username, instead they use a generic greeting such as "Dear member".

A false sense of urgency - Many spoof emails try to trick you into acting quickly by warning that a failure to do so will result in account suspension.

Fake links - DO NOT click on any links contained in a suspicious email. Make sure you know where the link is going by moving your mouse over the link first. Links in OZtion emails will begin with http://www.oztion.com.au or https://www.oztion.com.au. Instead of clicking on a link in an email, open a new browser window and type www.oztion.com.au to go to OZtion.

Make sure you are on OZtion's web site - Before signing in to OZtion always make sure the web address starts with https://www.oztion.com.au/secure, you can see the Secure Padlock on your browser.

1. Web address
2. Secure Padlock

Check to see if the email is in your OZtion inbox - Emails sent from the OZtion system (with the exception of newsletters and marketing emails) will also be available in your OZtion inbox in 'My OZtion'. Emails sent from OZtion will not ask you for personal information such as your password or credit card information.

Report spoof emails to us

Please contact us if you think you have received a spoof email, we will then email you with an address you can forward the entire email to.