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Help
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Advice
for
Sellers
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Advice
for
Sellers
Before
you
list
an
item
- Learn
about
our
fee
structure
-
no
upfront
risk
-
all
fees
are
GST
inclusive.
Fees
- Consider
applying
for
'Australia
Post
Verification'
and
or
other
verifications
to
increase
the
confidence
of
members
dealing
with
you.
- Ask
other
members
for
advice
if
you
are
not
sure
about
anything.
You
can
post
messages
on
the
OZtion
Forums
and
ask
other
sellers'
questions
or
opinions
or
view
our
help
topics.
Listing
your
item
- Please
read
our
Listing
Policy
and
Prohibited
Items
List
before
listing
items.
- Start
Selling
- Provide
a
full
and
accurate
description
of
the
item
for
sale.
- Where
possible,
include
a
clear
photo
or
photos.
You
can
add
up
to
3
photos
for
Free.
- Set
the
start
price
at
the
lowest
price
you
will
accept.
There
is
no
reserve
price.
- State
your
postage,
insurance
and
handling
charges
clearly
and
include
payment
and
postage
instructions.
- Provide
details
of
any
return
policy
you
may
offer.
Do
you
accept
returns?
What
timeframe
do
you
allow
for
a
return?
Do
you
give
refunds?
After
a
successful
auction
- Be
polite,
patient
and
understanding
to
buyers.
It
may
be
their
first
time
using
an
auction
site.
- Confirm
payment
and
delivery
details
to
the
buyer
as
soon
as
possible,
either
by
sending
an
invoice
or
by
email.
- Do
not
charge
excessive
postage
or
more
than
the
postage
stated.
Excessive
postage
charges
are
strictly
prohibited
and
can
result
in
the
cancellation
of
the
sale
or
account
suspension.
- Allow
at
least
5
days
for
the
buyer
to
make
payment.
Do
NOT
send
the
item
until
the
funds
have
cleared.
- Promptly
forward
the
item
to
the
successful
buyer
on
completion
of
the
transaction.
- Leave
a
Rating
for
your
buyer
to
provide
other
members
with
an
indication
on
how
well
the
buyer
performed
in
the
sale.
Additional
Information
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