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Manage Your Items

You can manage your items from within 'My OZtion'. Use the tabs (Summary, My Buying, My Selling, My Account, My Emails) to enter the relevant areas.

Edit an item (My OZtion > My Selling > Selling)
Items can only be edited if they do not have any current bids or pending offers. To edit an item select 'Edit Item' from the 'Action' link next to the item you want to edit. You can use the 'Edit Listing' link to edit items quickly. Note:
- If you change the selling duration, the new duration will only take effect once relisted.
- If you remove any promotional features the fees will not be refunded.

End it Now (My OZtion > My Selling > Selling)
You can end an item at anytime by selecting 'End it Now' from the 'Action' link. This option is only available when the item has no bids.

Bid History
View the bid history of an auction item by selecting 'Bid History' from the 'Action' link. This option is only available when the item has received bids.

Reject Bid (My OZtion > My Selling > Selling)
The highest bid can be rejected by selecting 'Reject Bid' from the 'Action' link. You may wish to reject a bid if you think the bidder is suspicious or the bidder has requested to cancel the bid for some reason. This option is only available when the item has one or more bids.

Sell It Now (My OZtion > My Selling > Selling)
Sell the item to the current highest bidder before the auction ends by selecting 'Sell It Now' from the 'Action' link. You will need to provide a reason of why you are selling it early.

Cancel Auction (My OZtion > My Selling > Selling)
You can cancel an auction item that has bids if the item has since been lost, broken or if there was an error in the listing. A cancellation fee of $3.00 will apply. When you use 'Cancel Auction' all bids will be cancelled and all bidders will be notified by email. Select 'Cancel Auction' from the 'Action' link. You must provide a reason of why the auction was cancelled.

Sell Similar (My OZtion > My Selling > Sold or Selling)
You can list a similar item by selecting 'Sell Similar' from the 'Action' link. A new listing will be created in the listing page with the same item details. Review and revise the details if needed before submitting to list the item.

Relist (My OZtion > My Selling > Sold)
You can relist an item by selecting 'Relist Item' from the 'Action' link.

Add/Edit Note
If you want to add a note to an item, select 'Add/Edit Note" from the 'Action' link.

Clicks and Clear Clicks
Each item on OZtion has a clicks counter that can be seen on the actual item page and from within My OZtion. You can clear the 'Clicks' number by selecting the item and then selecting 'Clear Clicks' from the 'Bulk Action' link.

Watcher
Shows how many members have added your item to their Watch-list. You can reset the number of watchers with the 'Bulk Action' tool. Note: This will not affect the buyer's Watch-list.

Contact Buyer
To send a message to the buyer, select 'Contact Buyer' from the 'Action' link.

Send Invoice
To send an invoice to the buyer, select 'Send Invoice' from the 'Action' link.

View Invoice
To view an invoice you previously sent to the buyer, select 'View Invoice' from the 'Action' link.

Paid & Posted Status
To help manage your payments and postage you can mark items as Paid and Posted.
- Click the 'Mark as Paid' link to mark the item as paid - it will then move to your 'To Post' list.
- Click the 'Mark as Posted' link to mark the item as posted - it will then move to your 'Posted' list. When you mark an item as posted you also have the option to notify the buyer.

Leave a Rating & Comment
You can rate your buyer by leaving them a Rating & Comment. Select 'Leave Rating & Comment' from the 'Action' link.

Revise a Rating & Comment
You can edit a previously left Rating by selecting 'Revise Rating & Comment' from the 'Action' link. Click here to find out more.

Bulk Action Tool
You can select multiple items (tick the boxes to the left of the items) and choose a Bulk Action to apply the action to the selected items. For example, you may want to flag or delete several items at once.

Working with multiple pages of items
By default each list in My OZtion will show 30 items per page, if you need to work with items on different pages you can do either of the following:

  • Change the items per page to a higher number (50 or 100)
  • Remove old (completed) items from your list by selecting items and then choosing 'Remove' from the 'Bulk Actions' link.
  • Work on each page one at a time.

Questions from other members (My OZtion > My Emails)
An email will be sent to you from OZtion when another member asks you a question about one of your items. To view and answer your questions, please go to your 'My Emails' tab in 'My OZtion'.

 


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