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Manage Your Items

You can manage your items from within 'My OZtion'. Click on any of the links in the 'My Selling' or 'My Buying' sections to enter the relevant list and access all the functions.
For example, go to My OZtion > My Selling > Selling to manage your currently listed items.

Edit an item (My OZtion > My Selling > Selling)
Items can only be edited if no bids have been placed. To edit an item go to your 'Selling' in My OZtion and click 'Edit' next to the listing you want to edit. If you change the selling period of a selling item, the new period will only take effect when it is relisted.
Note: If you remove any promotional features from the item, the promotional fees cannot be refunded.

You can use the 'Quick Edit' in My OZtion to edit items quickly. (My OZtion > My Selling > Quick Edit)

End it now (My OZtion > My Selling > Selling)
You can end an 'Auction' item or 'BuyNow' item anytime by selecting 'End it now' in the 'Action' box and then click the 'Select action' button.
This option is only available when the item has NO bids.

Bid history
View the bid history of an auction item to see bidders, bid amounts and date & time of bid by clicking 'Bid history'.
This option is only available when the item has bids on it.

Reject bid (My OZtion > My Selling > Selling)
The highest bid can be rejected by selecting 'Reject bid' from the 'Action' box and then click the 'Select action' button. You may want to reject a bid if you think the bidder is suspicious or the bidder has requested to cancel the bid for some reason.
This option is only available when the item has bids on it.

Sell it now (My OZtion > My Selling > Selling)
Sell the item to the current highest bidder before the auction ends by selecting 'Sell it now' in the 'Action' box and then click the 'Select action' button. You will need to state the reason.

Cancel (My OZtion > My Selling > Selling)
Use when you want to 'Cancel' an auction item that has bids. All bids will be cancelled and bidders will be notified by email. Select 'Cancel' in the 'Action' Box and then click the 'Select action' button.
You can enter a reason of why the listing was cancelled. Note: You can only cancel an auction if the item is lost or broken or there was an error in the listing. A cancellation fee of $3.00 will apply.

Sell Similar (My OZtion > My Selling > Sold or Selling)
You can list a similar item by selecting 'Sell similar' from the 'Action' box and then click the 'Select action' button. A new item will be created in the listing page with the same details. Review and revise the details if needed before submitting to list the item.

Relist (My OZtion > My Selling > Sold)
You can relist an item by selecting 'Relist' from the 'Action' box and then click the 'Select action' button.

Add Note
You can add a note for your reference which is attached to the item. Select 'Add Note" from the 'Action' box and then click the 'Select action' button.

Clear Clicks
Each item has a click counter (Clicks) shown at the top of the item. Every time someone clicks on your item (to see it in full) the clicks number increases by 1. You can clear the clicks counter of an item by selecting 'Clear Clicks' from the 'Bulk actions' box (at the bottom of the 'Selling' page) and then click the 'Continue' button.

Contact Buyer (My OZtion > My Selling > Sold)
You can select 'Contact Buyer' from the 'Action' box and then click the 'Select action' button to contact the buyer.

Send Invoice
Select ' Send Invoice' from the 'Action' box and then click the 'Select action' button to send an invoice to the buyer.

View Invoice
By selecting 'View Invoice' from the 'Action' box and then clicking the 'Select action' button you can view the invoice you sent the buyer. Note: This an invoice from you to the buyer.

Paid & Sent Status
To help manage which items have been paid for or sent, you can tick the 'Paid' and 'Sent' check boxes in the 'Sold' list. You must click the Save "Paid and "Sent" status button to save the selections. You can also notify the buyer that you have sent the item, by selecting the Notify buyer when sent check box before saving the Paid and Sent status. Note: If you accidentally mark an item as Paid or Sent you can un-tick the selection and click the Save "Paid and "Sent" status button again.

Leave a Rating & Comment
You can rate your buyer or seller by leaving them a Rating & Comment. Select 'Leave Rating & Comment' from the 'Action' box and then click the 'Select action' button.

Revise a Rating & Comment
You can edit a previously left Rating by selecting 'Revise Rating & Comment' from the 'Action' box and then clicking the 'Select action' button. Click here to find out more.

Bulk Actions
You can select multiple items (tick the boxes to the left of item) and choose a bulk action to apply the action to multiple items. For example, you could select several items and highlight them or delete them in bulk. After selecting items and a 'Bulk action', click the 'Continue' button next to the Bulk actions box.

Watchers
Shows how many members have selected to add your item to their Watch-list. You can reset the number of watchers with the Bulk Actions box. Note: This will not affect the buyer's Watch-list.

Working with multiple pages of items
By default each list in My OZtion will show 30 items per page, if you need to work with items on different pages you can do either of the following:

  • Change the items per page to a higher number
  • Remove old (completed) items from your list by selecting items and then choosing 'Remove' in the 'Bulk actions' list.
  • Work on each page at one at a time.

Questions from other members
An email will be sent to you from OZtion when another member asks you a question about one of your items. To view and answer your questions, please go to your 'Questions received' in 'My OZtion'.
To go to the 'Questions received' page now, please click here.

 

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