What are the fees to run a vShop?
A monthly subscription fee is deducted from your account at the start of each month in advance. First-time subscribers will not need to pay until the 1st day of the next month if they subscribe after the fees have been charged (after the 1st business day). The fee is per calendar month and is deducted at the beginning of the month for that month. View the fees page.

How do I add my items to my vShop?

• Existing Items (Already Listed) - All items listed before you create a vShop will be automatically added to your vShop when the vShop is created. You will then need to edit each item and select which of your vShop categories you want it listed under. You can use 'Quick Edit' from within 'My OZtion'.



• New Items - It is possible to add new items to your vShop in the following ways.
  
  
  • Add item using Online Listing Page - When adding new items you can choose which vShop category you want to list it under.
  
  
  
  • Adding item using Express Lister - The current version of Express Lister is not compatible with vShops. Items listed with Express Lister can be added to your vShop from the 'Quick Edit' page in 'My OZtion'. Click 'Add to vShop" and then select which vShop category you want to list it under.
  
  

Note: By default all items will be listed under the 'All' category, (no vShop category assigned) until you select one of your vShop categories.

Will my vShop items show up in search results?
Yes, all vShop items will show in search results and category listings.

Can I link to other web pages from my vShop?
The wording, promotion or links to other Web sites where products can be purchased is not allowed, with the following exceptions:
1) Linking to your feedback page on eBay.
2) Displaying (not linking) to your own Web site home page address if you have a link back to www.oztion.com.au from your home page.
You may link to a page that further describes the item you are selling as long as products/services cannot be purchased from that page directly or indirectly.

How can people view my vShop?
vShops can be accessed from the seller's Profile page, Item page, category/listing pages, forum pages and from the vShop tab at the top of every page. A directory of vShops is available in vShop Hub. Click the vShop tab at the top of any page to enter vShop Hub. Ensure you choose a relevant 'Department' for your vShop from the 'vShop Manager' in 'My OZtion'.

Why have I been charged fees for my vShop which is currently Offline?
Setting your vShop to "Offline" allows sellers to create/edit the layout and temporarily prevent buyers from viewing the shop. The monthly subscription fee is still charged whilst your vShop is Offline. It's like having a closed sign on a traditional shop whilst the business is setting up/renovating/on holiday. To avoid paying the monthly subscription fee please close your vShop instead of setting it to Offline.

How do users search for my items by the reference fields, and when would I use them?
When you list an item online, there is an option to add two references that your buyers can search.
Optional reference (Ref#1): [ ] (Searchable by users)
Optional reference (Ref#2): [ ] (Searchable by users)
If you have a large amount of stock or use part numbers, your regular buyers can search by reference for their convenience. The reference can be searched from the search field at the top of your vShop using the drop down to select Ref #1/#2.

How does the 2nd Department for a vShop facility work?
vShop owners now have the option of selecting a second department for their vShop to be listed in. This feature can be beneficial to sellers that offer different lines of merchandise. Listing your vShop in 2 departments will also increase your exposure to shoppers.

A flat fee of $5.00 per 30 days is charged for having a second department.

Once a second department has been confirmed, you can unselect or select a second department anytime within 30 days without incurring additional fees. Go to My OZtion > Selling > vShop Manager > Edit vShop Details to add a 2nd department.

How can I close my vShop?
You can close your vShop by clicking here.
Note: Setting your vShop to "Offline" does not close it. A vShop monthly fee will still be charged. Please close your vShop by clicking the link above if you want to permanently close it and avoid paying the monthly subscription fee.