What are the fees to run a vShop?
A monthly subscription fee is deducted from your account in advance. The fee is per calendar month and is deducted on the same day each month. View fees

How do I add my items to my vShop?

• Existing Items (Already Listed) - All items listed before you create a vShop will be automatically added to your vShop when the vShop is created. You will then need to edit each item and select which of your vShop categories you want it listed under. You can use 'Quick Edit' from within 'My OZtion'.



• New Items - It is possible to add new items to your vShop in the following ways.
  
  
  • Add item using Online Listing Page - When adding new items you can choose which vShop category you want to list it under.
  
  
  
  • Adding item using Express Lister - The current version of Express Lister is not compatible with vShops. Items listed with Express Lister can be added to your vShop from the 'Quick Edit' page in 'My OZtion'. Click 'Add to vShop" and then select which vShop category you want to list it under.
  
  

Note: By default all items will be listed under the 'All' category, (no vShop category assigned) until you select one of your vShop categories.

Will my vShop items show up in search results?
Yes, all vShop items will show in search results and category listings.

Can I link to other web pages from my vShop?
The wording, promotion or links to other Web sites where products can be purchased is not allowed, with the following exceptions:
1) Linking to your feedback page on eBay.
2) Displaying (not linking) to your own Web site home page address if you have a link back to www.oztion.com.au from your home page.
You may link to a page that further describes the item you are selling as long as products/services cannot be purchased from that page directly or indirectly.

How can people view my vShop?
vShops can be accessed from the seller's Profile page, Item page, category/listing pages, forum pages and from the vShop tab at the top of every page. A directory of vShops is available in vShop Hub. Click the vShop tab at the top of any page to enter vShop Hub. Ensure you choose a relevant 'Department' for your vShop from the 'vShop Manager' in 'My OZtion'.

Why have I been charged fees for my vShop which is currently Offline?
Setting your vShop to "Offline" allows sellers to create/edit the layout and temporarily prevent users from viewing the vShop. The monthly subscription fee is still charged whilst your vShop is Offline. It's like having a closed sign on a traditional shop whilst the business is setting up/renovating/on holiday. To avoid paying the monthly subscription fee you will need to close your vShop instead of setting it to Offline.

How do users search for my items by the reference fields, and when would I use them?
When you list an item online, there is an option to add two references that your buyers can search.
Optional reference (Ref#1): [ ] (Searchable by users)
Optional reference (Ref#2): [ ] (Searchable by users)
If you have a large amount of stock or use part numbers, your regular buyers can search by reference for their convenience. The reference can be searched from the search field at the top of your vShop using the drop down to select Ref #1/#2.

What is the vShop Sale feature and how do I use it?
vShop Sale allows you to run a sale for a given duration to attract shoppers to your vShop and has the following benefits:

1. Your vShop will randomly appear on the vShop Hub front page.
2. Your vShop will be listed on the vShop Hub "Sale" page.
3. Your vShop items will appear as below throughout vShop and regular listings.
   
   Example: $20.00 $14.00 (30% Off)

How does the 2nd Department for a vShop facility work?
vShop owners now have the option of selecting a second department for their vShop to be listed in. This feature can be beneficial to sellers that offer different lines of merchandise. Listing your vShop in 2 departments will also increase your exposure to shoppers.

A flat fee of $5.00 per 30 days is charged for having a second department.

Once a second department has been confirmed, you can unselect or select a second department anytime within 30 days without incurring additional fees. Go to My OZtion > Selling > vShop Manager > Edit vShop Details to add a 2nd department.

How can I close my vShop?
You can close your vShop by going to your vShop Manager > vShop Settings
Note: Setting your vShop to "Offline" does not close it, the vShop monthly fee will still be charged. You need to close your vShop to avoid paying the monthly subscription fee.

What is the optimal vShop logo/banner size?
330 wide x 90 high pixles. If you upload an image that is NOT 330 x 90 your image will be resized to 330 x 90 which may result in your image looking smaller or even distorted. So please ensure you resize your logo/banner to 330 x 90 before uploading.

What is the Premium vShop service, and how do I subscribe?
If you have a Standard vShop, you can upgrade it to a Premium vShop for an additional upgrade fee payable every 30 days in advance (view fees). Premium vShops are randomly displayed on OZtion's home page and related category pages (see category page example). Your vShop logo/banner will be randomly displayed in the Premium vShops section and will click-through to your vShop home page when clicked on. Go to your vShop Manager > vShop Settings to subscribe or unsubscribe to the Premium vShop service.