Shipment
Questions 1.
Can
I
collect
my
item?
Unfortunately
pickups
are
not
possible.
2.
Which
carrier
do
you
use
to
send
my
items?
We
use
Australia
Post
for
normal
parcels
and
Courier
Company
for
over
sized
parcels.
3.
Do
I
have
to
stay
at
the
nominated
address
to
sign
for
delivery?
No,
Australia
Post
will
bring
the
parcel
to
your
nominated
address.
If
the
address
is
unattended
at
the
time
of
delivery
you
will
receive
a
Pickup
Notification
that
you
can
use
to
collect
from
the
nearest
post
office.
For
multiple
large
parcels
we
recommend
you
to
provide
us
with
a
daytime
business
address.
4.
Can
I
have
my
items
delivered
to
a
PO
Box?
In
most
cases
a
normal
size
parcel
can
be
delivered
to
a
Post
Office
Mail
Box
address.
However
a
PO
Box
address
can
not
be
used
when
a
courier
is
needed
to
deliver
large
or
multiple
items.
Couriers
will
only
deliver
to
residential
and
business
addresses.
5.
If
I
still
do
not
get
my
parcels,
what
can
I
do?
Contact
us
for
the
track
number
for
your
parcel
if
applicable
so
you
can
easily
find
out
where
your
parcel
is.
Australia
Post
&
Other
Courier
Companies
do
not
officially
guarantee
a
time
frame
for
delivery.
So
please
allow
extra
2-3
days
for
your
goods.
However,
in
most
cases
the
goods
will
arrive
as
scheduled. |