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Help,
FAQ,
Guidelines
If
you
have
a
question
and
can
not
find
the
answer
here
please
feel
free
to
contact
us
(tab
at
top
of
page)
and
we
will
get
back
to
you
ASAP.
Do
you
offer
a
layby
option?
We
don’t
offer
a
layby
option
currently
but
may
do
in
the
future.
Can
I
collect
my
orders
directly
from
you?
We
welcome
customers
to
collect
their
orders
from
us
as
this
saves
them
money
on
postage.
We
do
not
profit
from
postage
and
quote
what
we
believe
is
the
actual
charge
with
no
hidden
costs.
How
can
I
organise
a
pick-up
from
you?
If
you
are
the
winning
bidder
of
one
of
our
auctions
we
will
contact
you,
if
you
wish
to
collect
the
items
directly
from
us
please
let
us
know
as
then
we
can
send
you
an
invoice
without
postage
costs.
Once
your
payment
has
cleared
we
will
contact
you
and
organize
a
suitable
time
for
you
to
collect
the
items.
How
long
once
my
payment
has
cleared
will
it
take
for
my
items
to
be
posted
to
me?
We
endeavour
to
have
all
orders
posted
within
24
hours
of
payment
clearing,
if
the
payment
clears
in
the
morning
it
is
generally
posted
the
same
morning.
If
payment
doesn’t
clear
until
late
afternoon
then
the
items
are
posted
the
next
morning
during
post
office
opening
hours.
How
long
will
my
items
take
to
arrive?
The
items
that
are
posted
via
standard
post
generally
take
between
5-7
business
days
to
arrive.
We
also
have
available
to
our
customers
Express
Postage
which
will
generally
arrive
to
your
door
step
1-2
business
days
after
posted.
Unfortunately
we
do
not
control
how
fast
you
get
your
items
and
like
you,
we
have
to
trust
that
the
post
office
will
get
them
to
you
as
fast
as
possible.
Do
you
ship
outside
of
Australia?
Right
now
we
are
only
shipping
to
Australian
customers
due
to
custom
laws.
We
hope
in
the
near
future
to
be
able
to
offer
our
products
to
other
countries.
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