Your bid is a contract - Place a bid or buy it now only if you're serious about buying the item. If you are the winning bidder, you will enter into a legally biding contract to purchase the item. Payment must be made within 7 days otherwise your sale will be handed over to eBay. Please contact us if you have any problems paying.

In the unlikely event that a return is request, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.

We pride ourselves in our professional and safe packing. So in the odd chance that a parcel is broken we cannot be held liable for the damage. We try as hard as we can to get your items on your door the way they are meant to be.

Payments need to be cleared within 5 days from the date you place your orders.

The processing of payment for Orders placed on a weekend or a Public holiday will not begin until the next working day.

	When paying via PayPal, please leave either your OZtion User ID or item number as the reference. Please Note that our PayPal account is always: payment@directfashionoutlets.com
Bank Transfer	When paying via bank deposit, please leave either your OZtion User ID or item number as the description on the deposit. Failure to do so may cause delays in receiving your products. If you cannot see our bank account when checking out, please contact us.

Directfashionoutlets.com ensures that your purchases are shipped out within 1 day of payment being received.

Depending on your location and the type of goods you have purchased, Directfashionoutlets.com will dispatch your goods with aus post.

The local parcel contractor in your area will deliver your parcel and on delivery a signature is required. If no one is at the delivery address to receive the parcel, a card will be left advising that the parcel can be collected from the nearest post office.

We also provide discrete package if you are concerned with privacy.

Postage varies dependong on locations and weights. Estimated Delivery Time is: 1-3 working dayl!

Shipping charges for multiple items

In order to provide postage discounts on multiple items, Directfashionoutlets.com do combine multiple purchases and would need to dispatch all items together. Please contact us for combined postage.

Manufacturers Warranty

Some product sold by us are serviced and supported by their manufacturer in accordance with its warranty terms.

Our Warranties

Where a product is damaged through no fault of your own when delivered to you, contact us immediately and we will replace it.

To make a claim

provide us with your purchase details, like order number, date, and so on

describe accurately the problem you have encountered and provide evidence to support your claim

state whether you are requesting a replacement, repair, refund or credit