Policies

Postage and Handling of goods.
We offer a range of ways that you can have your products delivered to you including standard post, express post and registered postage. Once items have left our hands we cannot control how they are treated or when they will be delivered. If you are at all concerned that your package may get lost we recommend requesting that the package be posted via registered post (this service does attract a fee). We will not cover or replace items that go missing in the post, most items that we are offering here are a one off and can not be replaced by us.

We will not cover costs associated with buyers remorse. Please be sure that the product that you are bidding on is something that you really want to purchase. We will at all times provide accurate details regarding the items offered here. If you receive the item and feel that it was not described accurately please contact us with your concerns. We are honest, reliable people, unfortunately we are human and make mistakes like most people. Under these circumstances we will endeavour to come to a mutual agreement as to how we can rectify the situation.

We will require contact within 5 days of the auction ending, payment would be appreciated within this time also, however, we do understand that sometimes life throws a curve ball and we are understanding about late payments provided we have been contacted to be informed of this. We will try to have all items posted ASAP once the money has been received, we hope that you will understand that on occasion we are unable to post that same day but will endeavour to have it posted within 48 hours.